Privacy Policy for GoEasy Immigration
Last updated: 14/10/2025
Welcome to GoEasy Immigration (“we,” “us,” “our”). Your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and protect personal data when you visit or interact with our website goeasyimmigration.com, as well as your rights concerning your information.
By accessing or using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our site or services.
1. Definitions
Personal Data / Personal Information: any information relating to an identified or identifiable natural person (for example, name, email, contact number, passport number, or other identifying information).
Processing: any operation performed on personal data (e.g., collection, storage, use, disclosure, deletion).
Data Controller: the entity that determines the purposes and means of processing personal data. In this case, GoEasy Immigration is the controller.
Data Processor: an entity which processes data on behalf of the controller (e.g., third-party service providers).
You / Your: the visitor, user, client, or prospective client submitting information, using the website or services.
2. What Personal Data We Collect
We may collect and process the following categories of personal data, depending on how you interact with us:
Contact Information: name, email address, postal address, phone number.
Identity / Immigration Information: passport number, nationality, date of birth, immigration status, visa history, supporting documents (e.g. scanned passport, certificates) — when provided by you to support your application.
Online / Technical Data:
IP address, device type, browser type, operating system.
Cookies, usage logs, pages you visited, referring URL, time and date of access, and other similar analytics data.
Communications Data: correspondence between you and us (e.g. emails, chat logs, phone call logs, inquiry forms).
Payment & Billing Data: where applicable, transaction records, billing address, payment method details (e.g. credit card, bank account) — handled in accordance with secure payment provider policies.
Other Information You Provide: any additional data you supply in forms, application documents, or in communications.
We collect personal data either when you provide it (e.g. via contact or application forms) or passively (e.g. via cookies or analytics).
3. How We Use Your Personal Data & Legal Basis
We will use your personal data only where we have a valid legal basis, including:
Purpose What We Use Legal Basis To respond to inquiries, provide information, and communicate with you about our services Contact & communication data Your consent or legitimate interests To fulfil service requests (immigration consulting, application support, documentation handling) Identity, immigration, documents, payment data Performance of a contract, or taking steps before entering into a contract To process payments and refunds Payment & billing data Performance of a contract; legal obligations To improve our website, user experience, and services Analytics, technical data, feedback Legitimate interests To send marketing or promotional communications (if opted-in) Contact data Your consent (unless otherwise permitted by applicable law) To comply with legal or regulatory obligations, or respond to legal claims Relevant personal data as needed Legal compliance, protection of our rights We will not use your personal data for purposes materially different from those disclosed in this Privacy Policy without prior notice or consent (as required by law).
4. Cookies & Similar Technologies
We use cookies, web beacons, tracking pixels, and similar technologies to:
Recognize your device and preferences
Collect analytics data about usage and traffic
Facilitate the functionality of the site
support marketing and tracking (where permitted)
Most web browsers allow you to refuse or disable cookies. However, disabling cookies may affect the site’s functionality or user experience.
You can manage cookie preferences in your browser settings.
5. Disclosure & Sharing of Data
We may share your personal data with:
Service providers and processors (e.g. IT hosting, email, analytics, payment gateways) who help us operate, maintain, and optimize our services.
Regulatory, governmental, or legal authorities when required by law, regulation, or court order.
Third parties in connection with a transaction, such as sale, merger, or reorganization (with notice to you as required).
Professional advisors or consultants (e.g. legal, auditing) under confidentiality obligations.
We require such recipients to protect your personal data and use it only for specified purposes.
We will not sell your personal data to third parties for their direct marketing purposes without your consent.
6. International Transfers
Because we may host servers or use services located in other countries (including outside your jurisdiction), your personal data may be transferred to and processed in countries that may have different data protection laws. When we do so:
We ensure the country offers an adequate level of protection or
We adopt appropriate safeguards (e.g. standard contractual clauses, binding corporate rules)
We only transfer data where necessary, and limit the amount and types of data transferred
If you are in a jurisdiction with restrictive rules (e.g. EU / EEA), we will comply with applicable transfer requirements (such as those under GDPR).
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
While you have an active client relationship
To respond to your inquiries
To comply with legal obligations (e.g. recordkeeping)
To support legitimate business interests (e.g. dispute resolution, analytics)
Once no longer needed, we will securely delete or anonymize your data.
8. Security Measures
We implement appropriate technical, physical, and organizational measures to protect your personal data against unauthorized or unlawful access, alteration, disclosure, or destruction. These may include:
Encryption (in transit & at rest)
Secure servers and network firewalls
Access controls and role-based access
Security reviews, audits, and access logging
Staff training and confidentiality agreements
However, no method of data transmission or storage is completely secure — we cannot guarantee absolute security.
9. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct or update inaccurate data
Delete your data (the “right to be forgotten”)
Restrict or object to processing
Receive your data in a portable form (data portability)
Withdraw consent (where processing is based on consent)
Lodge a complaint with a supervisory authority
To exercise these rights, please contact us using the contact information below (see Section 11). We will respond in accordance with applicable laws.
If you unsubscribe or opt out of marketing messages, we may still send you non-promotional messages (e.g. administrative or transactional).
10. Children & Minors
Our services are intended for individuals who are of legal age to engage in immigration-related contracts or consultations. We do not knowingly collect personal data from minors without parental consent. If you believe we have collected data from a minor, please contact us; we will delete it promptly.
11. Contact & Updates
If you have questions, concerns or requests about this Privacy Policy or your personal data, please contact us:
GoEasy Immigration
200 8714 51 Ave NW Edmonton T6E5E8 Alberta Canada
Email: enquiries@goeasyimmigration.com
Phone: +17053458401We may update this policy from time to time (for instance, when we change our practices or for legal compliance). When we do, we will post a revised version on our website and update the “Last updated” date. If the changes are material, we may provide a more prominent notice (e.g. email or site banner).
Thank you for entrusting us with your personal information. We aim to protect your privacy and maintain your trust.
